Check your confirmation email
Right after you complete payment you will immediately receive a confirmation email from us on where to meet your host and contact information. Check all the details written on the confirmation email.

Contact your host before the Nagomi Visit
Getting to know your host before meeting always makes the Nagomi Visit experience more meaningful for everyone. Check in with them to figure out directions but also, don’t forget to simply share how excited you are to meet them.

When preparing an emergency contact
Inform yourself of free wifi services available all across Japan. Buy a sim card for your phone in case there is no wifi available nearby. You can also rent phones or wifi routers at the airport. Make sure you provide the host with an emergency contact number or messaging app account that goes directly to you and not your travel agent. 

Figure out how to get to your host's station
Check out How do I get to my host's home?